Soft freeze during character entry. (QM)

Title: Soft freeze during character entry.

Queued for ranked.
Ranked up to silver, not getting matches.
Queued for casual.
Got a match (casual).
Match card is normal (opponent has unity icon instead of steam icon though)
stage loads and is animated
characters not entering
saw the rook ground crack effect briefly but it disappeared after a few seconds
ping is 30-50 range
timer not running
closed game after a couple minutes of waiting with no changes (except the ping updating)



Game Version:

System Information:
Win10 Home