Unable to queue for online matchmaking or challenge friends


#1

Title: Unable to queue for online matchmaking

Summary: When I try to queue online, whether by toggling the Find Match switch or by clicking on Casual Play or Ranked and then choosing my characters, I do not enter the queue. When I try and queue vs friends, the connection fails.

Steps to reproduce:

  1. Click Online
  2. Click Find Match. Nothing happens.
  3. Give up and click Ranked. Choose all 3 characters. Click ready.
  4. Get taken back to the main menu as if the queue was successful, with no Finding Match dialogue at the top. No error message at any point.
  5. Try and challenge a friend. Get a connection failed error message.

Notes: I opened up UDP ports 9991 and 19001, but that didn’t help with the unable to queue. Was unable to test if that helped with being unable to challenge friends.

Attachments: Can’t upload text files on the forum, so I’m gonna host it in my google drive instead: https://drive.google.com/open?id=1gcT6gVwvtIK6W06jCAJ2JgPNd2gr6FCa

Game Version: v0.16201

System Information: DxDiag readout https://drive.google.com/open?id=1TFSdSMuV3BswLe__RHVTskJY7N26jRkS


#2

Another output log featuring my attempts to spectate a match: https://drive.google.com/open?id=17JcrDrxWFMZQ7aYlHP86y5Pqq5vic746