Can't connect when challenging friend (Switch)

acrata · July 28, 2019, 2:30am

Title: Can’t connect when challenging friend (Switch)

Summary: When I challenge my friend and he accepts, it says "Failed to connect to <his_username>."

Steps to reproduce:

Challenge friend
He accepts
Both of our consoles say “Failed to connect”
Same problem if he challenges and I accept

Expected Results: We play each other online.

Actual Results:

Notes: We’ve successfully played each other Steam-to-Steam before. We are using our same fantasy strike IDs, but now trying to play Switch to Switch.

Attachments:

Game Version: Switch

System Information:

Sente · July 28, 2019, 2:38am

Did either of you need to forward your ports before to play each other Steam-to-Steam? If so, then you’ll have to change the port forwarding to the Switch instead of the PC. The ports that may need to be forwarded are at this link: Ports to forward for connection issues: UDP 9991 and 19900

GRAG · July 28, 2019, 2:49am

I can speak from experience and say: yeah, sometimes you need to forward your ports. I had to forward my ports on the Steam version and the Switch version didn’t work for me until I changed my port forwarding settings to go to the Switch instead of my computer

acrata · July 28, 2019, 2:59am

Fixed after both of us restarted our Switches. But the games were way laggier than Steam to Steam.

Never had to forward ports before.

Sente · July 28, 2019, 8:04am

There is currently a bug with the animations during online play on the Switch. A hotfix will be released as soon as Nintendo pushes it out. The fix is out on the PC and PS4 version, currently. The animation bug is what is making it seem like it’s way laggier.